How to Pay a Provider With CareCredit
Use CareCredit to pay an eligible provider invoice online, verify the exact location and amount, review the financing terms and keep both confirmations.
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Payments & Statements
Find the fields that matter on a statement, confirm whether a payment posted, and prepare records before contacting the issuer or provider.
Three points to know
- Your payment due date and promotional expiration date can be different.
- A posted payment may not resolve every promotional balance in the way you expected.
- Paying a provider and paying your card account are different transactions.
Guides in this topic
How to Pay Your CareCredit Bill Safely
Use an official CareCredit or Synchrony payment channel, choose the intended account payment amount and keep proof until the payment is reflected.
Read the guideHow to Read Your CareCredit Statement
Read the CareCredit statement sections that explain the amount due, promotional balances, expiration dates, transactions, refunds and interest charges.
Read the guideWhat to Do When a CareCredit Payment Is Not Reflected
If a CareCredit payment is not showing, check its status, confirmation and bank activity, allow for posting time, and learn when to contact Synchrony.
Read the guideWhat to Do When a Provider Refund Has Not Appeared
Track a CareCredit provider refund from the provider’s records to the card account, preserve proof and escalate when the expected credit does not appear.
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